‘Nusuk Care’ Provides more than Five Million Services for Pilgrims

Makkah: The Hajj and Umrah Gift Charitable Association (Hadiyah) is a community partner with the Ministry of Hajj and Umrah in the 'Nusuk Care' project. It collaborates with the General Authority for the Care of the Affairs of the Grand Mosque and the Prophet's Mosque, as well as a number of authorities related to the Hajj and Umrah system. The organization aims to increase awareness of the pilgrims' journey, enrich and deepen their religious and cultural experience by addressing the beneficiaries in their native languages, and providing them with the best possible experience. The CEO of Hadiyah, Eng. Turki Al-Hatirshi, stated that the association is proud to serve as a community partner with the Ministry of Hajj and Umrah, providing a variety of services to pilgrims, Umrah performers, and visitors. These services include guidance and support, receiving complaints and reports, resolving inquiries, and assisting visitors to the Two Holy Mosques in using the Nusuk and Tawakkalna applications. Al-Hatirshi indic ated that this initiative aims to provide more than 5,000,000 services to pilgrims, Umrah performers, and visitors, and the number of service delivery sites has reached 143 service sites. He emphasized that the initiative aims to establish a unified umbrella that will provide guidance services, distribution, and gifts to visitors. This umbrella will be established in close coordination with the authorities responsible for the Hajj and Umrah system and will be under the direct supervision of the Ministry of Hajj and Umrah. Source: Saudi Press Agency