A workshop on total quality management for students of the Faculty of Business at the Arab American University

Jenin - Together - The Department of Business Administration at the College of Business at the Arab American University organized a workshop for the department's students on the most important modern practical applications in the field of comprehensive quality management, in which Professor Muhammad Mahameed, Director of the Quality Department at Ibn Sina Hospital and a certified expert from the National Association for Quality Care, was hosted. American Health. Dr. Raed Irqat, lecturer in the Department of Business Administration, opened the workshop with a speech in which he welcomed the attendees and stressed the importance of cooperation with private sector institutions with the aim of enhancing knowledge, building the skills required for graduates, and integrating them into the Palestinian labor market. For his part, Mr. Mohammed Mahameed spoke about the strategic role of the quality function in business sectors, regardless of their activity or size, touching on the most important challenges facing qua lity specialists in a dynamic work environment, in addition to the most important quality practices and strategies applied in private sector institutions in light of the digital transformation in institutional performance. Mahameed reviewed examples from the Palestinian reality on how to use artificial intelligence to continuously improve the quality of services in particular. Source: Maan News Agency